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It's probably the volume or the Mute switch. If not, we have about 10 other settings to check
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Updated on August 12, 2024
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Michael Barton Heine Jr
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Reviewed byMichael Barton Heine Jr
Michael Heine is a CompTIA-certified writer, editor, and Network Engineer with 25+ years' experience working in the television, defense, ISP, telecommunications, and education industries.
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In This Article
- Solutions to Missing Sound
- What's Causing the Problem
- Frequently Asked Questions
This article helps you troubleshoot missing audio on your iPhone.
Instructions in this article apply to iPhones with iOS 16 or later, but nearly all of these fixes work on earlier versions.
How to Fix No Sound on iPhone
The steps below are listed from easiest to hardest to help you remedy the problem and identify its root cause so you don't run into this problem again. Follow these troubleshooting steps in the order presented to get your iPhone working properly again:
Test the iPhone speaker. SelectSettings>Sounds & Haptics. UnderRingers and Alerts, move the slider to the right to increase the volume. If you hear a sound, the iPhone speaker works. If you don't hear a sound, the device may need a hardware repair.
Unsilence calls on your iPhone. The Ring/Silent switch, also called the Mute switch, has two positions. When the switch is pushed toward the back of the device, the color orange indicates that the switch is set to silent mode. Push the switch toward the screen to enable sound.
Turn off Do Not Disturb. Do Not Disturb mode silences many sounds and alerts. Turn it off if you don't hear any sound. Open the Settings app, select Do Not Disturb, then move the toggle switch to the Off position.
Disable Bluetooth. When your iPhone is connected to a Bluetooth audio device, it sends sound to the device, not the speaker on the iPhone. Turn off Bluetooth so sounds play from the iPhone.
Adjust the volume buttons while in an app. Sometimes the sound volume in an app may be turned down too low to hear. Open an app, such as Music, Podcasts, a game, or any other app that uses sound. Use the hardware volume buttons on the side of the iPhone to turn up the volume.
It may also be that the sound setting in the app is too low. Open the app and navigate to the page with the Play/Pause button. Move the slider to the right to increase the volume.
Check third-party app sound settings. Many third-party apps offer customized volume and mute sound settings. For example, some games offer separate settings for volume, music, sound effects, ambient audio, and more.
In the app, look for audio or sound settings. Turn off any customized mute options, enable audio, and adjust the volume sliders to increase volume. Depending on the app, move sliders up to the right, or tap an icon to make the sound active.
Check notification settings for the app. Check the iPhone notifications'sound settings for the app. Some apps, such as Reminders and Messages, let you choose a notification sound. If this sound is set to None, the alert is silent. Choose None and select a sound.
Try headphones. Find the headphones that came with the iPhone. For older iPhone models, plug the headphones into the headset port. For newer iPhone models, plug the headphone into the Lightning port. (The charging cable also connects to this port.) Listen for audio with the headphones while using an app that has audio.
Alternatively, plug in, remove the headphones, and listen for audio. It could be the iPhone is stuck in headphone mode.
Restart the device. If you still don't hear any sound, restart the iPhone.
Make sure iPhone apps are up to date. In rare cases, the lack of sound may be the result of an app developer error. Go to App Store > Updates to check if an app update is available.
Check for iOS system updates. An iOS update might fix a sound problem. Check for any system software updates from Apple, then download and install the available updates.
Reset all settings. If none of the above steps resolve your sound issue, reset the iPhone settings. This resets the sound, display, and network settings to the iPhone defaults. Go to Settings > General > Reset > Reset All Settings.
Contact Apple Support or make an appointment at an Apple Genius Bar. If none of the above steps works, you may have a hardware problem. Whatever the issue, your only course is to contact Apple.
Causes To Why There Is No Sound on Your iPhone
The lack of sound can happen when:
- iPhone is connected to a Bluetooth device that isn't turned on
- Alerts are defaulting to no sound
- iPhone is on Do Not Disturb.
Individual apps can have their own sound setting, too.
If you're having trouble hearing sounds during a call, learn how to fix low volume issues on iPhone calls for a better set of solutions.
FAQ
How do I change the alarm sound on an iPhone?
To change the alarm sound on an iPhone, open the Clock app, tap Alarm, and tap the plus sign (+). Tap Sound and choose the ringtone you want. Optionally, tap Pick a song or Tone Store.
How do I screen record with sound on an iPhone?
To include audio, open the Control Center > tap and hold screen record and tap the Microphone icon until it says Microphone On.
What is sound check on an iPhone?
Sound Check on an iPhone is a feature that plays all your songs at about the same volume no matter their original volume. To turn on Sound Check, go to Settings > Music. Scroll down to theAudiosection and turn onSound Check.
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